Hyundai Roadside Assistance Program

Who is eligible

Customers must be active First Responders at the commencement of the program period.
First responders are defined as customers active as Police Officers, Sheriffs/Sheriff Deputies, Correctional Officers, State Troopers and Federal Law Enforcement Officers, Firefighters (paid or volunteer), EMT/Paramedics and 911 Dispatchers and their spouses.
Customers must purchase an eligible new or unused Hyundai vehicle from a participating Hyundai dealership.
Customer must take delivery of vehicle within the program period of January 3, 2024 - December 31, 2024

5-Year Unlimited Miles Coverage

Coverage is effective from the date the vehicle is delivered to the first retail buyer, or otherwise put into service (in-service date), whichever is earlier.

24/7 Roadside Assistance 1-800-243-7766

Tips for calling

When you call 1-800-243-7766 for Roadside Assistance, please provide the following:

Your Name
Vehicle Identification Number (VIN) - located on the driver's side dashboard
Vehicle Mileage
Vehicle Location
Description of Your Vehicle's Problem

Towing

Hyundai Roadside Assistance will tow your vehicle to the nearest Hyundai dealership or authorized service facility if your vehicle is inoperable, even for non-warranty-related tows, such as accidents.

Trip Interruption Assistance

In the event a warrantable mechanical disablement occurs more than 150 miles away from home and your car is disabled overnight due to a repair in process, Hyundai Roadside Assistance will reimburse you for reasonable expenses such as meals, lodging and transportation.

Connected Care Enhanced Roadside Assistance

Calling for Roadside Assistance on a phone when you need it is a valuable benefit. Now, with Enhanced Roadside Assistance you can get help by simply pushing a button on your rearview mirror. And there’s no need to figure out where you are, as Bluelink Connected Care will take care of that.

Learn More

Exclusions

Off-roading is not covered. To receive service the vehicle must be on a publicly maintained road.

Roadside Assistance is not a warranty. For a description of the warranty covering your Hyundai, see the Hyundai New Vehicle Limited Warranty section of the Owner's Handbook. Roadside Assistance is a limited service, provided to help minimize any unforeseen vehicle operation inconveniences.

The Hyundai Roadside Assistance program does not include reimbursement for any costs/charges for repairs, parts, labor, property loss, or any other expenses incurred as a result of accident/collision, vehicle abuse, racing, vandalism, or other items not covered by the Hyundai New Vehicle Limited Warranty. Also excluded are services for snow tires, repairs to studs, mounting or demounting of snow chains, any fines, fees, or taxes associated with impound towing as a result of any actual or alleged violation of any law or regulation. Hyundai Motor America reserves the right to limit services or reimbursement to any owner or driver when, in Hyundai Motor America's judgment, the claims are excessive in nature, frequency, or type of occurrence.

Legal

Hyundai Roadside Assistance services are provided through the American Automobile Association, Inc., Heathrow, FL, and its affiliated motor clubs, which are independent contractors of Hyundai Motor America. Hyundai Motor America makes no guarantee or warranty regarding the services provided by the American Automobile Association, Inc. and its clubs, and is not liable for the actions of their employees or subcontractors. Hyundai Motor America reserves the right to limit services or reimbursement to any owner or driver when, in Hyundai Motor America's judgment, the claims are excessive in nature, frequency or type of occurrence.